Breadcrumb

UCUES FAQ

The UC Undergraduate Experience Survey is currently closed. Results will be published in Fall 2022. UCUES reopens in Spring 2024.

UCUES_tell_us_how_UC_it

Take the survey

**UCUES is now closed and will reopen in 2024.**
  • What is the UC Undergraduate Experience Survey (UCUES)?

    The University of California Undergraduate Experience Survey (UCUES) is an online survey administered at UC Riverside and each of the other undergraduate UC campuses every other year. All UC Riverside undergraduates who are 18 by April 12th are invited to participate. This survey is an important tool for better understanding the academic and co-curricular experiences of students. UCUES data is used for many institutional purposes, including:

    • Identifying factors that support and limit student success
    • Understanding student perceptions of the campus climate for equity and inclusion
    • Learning more about students’ financial concerns and basic needs
    • Understanding student perceptions of the quality of academic programs, and
    • Learning about student co-curricular experiences.
  • How do I take the survey?

    UCUES takes approximately 30 minutes to complete and is easier to complete on a PC or tablet than on a mobile phone.

    1. Take the Survey: Please click the "Take the Survey" button on the ucues.ucr.edu homepage or click here and log in with your UCR NetID and password. The direct URL to take the survey is http://ucal.us/ucuesucr
    2. Check your UCR email: You will receive an email invitation from Vice Chancellor Brian Haynes on April 12th (sent to your UCR student email address) with the direct link to participate in the survey and you will receive additional reminder emails from UCR campus leaders with the link as well. These messages were approved by the senders and are not spam.
  • What prizes can I win?

    UCR is offering over $3,000 in prizes for students who complete the survey!

    Students who complete the survey will automatically be entered into drawings for a chance to win:

    • Apple iPad mini (4 prizes available)
    • Nintendo Switch (2 prizes available)
    • Apple AirPods (4 prizes available)
    • $50 Amazon gift card (10 prizes available)

    The sooner you complete the survey, the more chances you have to win a prize!

    Win an iPad mini! Take the UC Undergraduate Experience Survey (UCUES) and you could win! ucues.ucr.edu
    Win a Nintendo Switch! Take the UC Undergraduate Experience Survey (UCUES) and you could win! ucues.ucr.edu
    Win AIRPODS! Take the UC Undergraduate Experience Survey (UCUES) and you could win! ucues.ucr.edu
    Win a $50 Amazon gift card! Take the UC Undergraduate Experience Survey (UCUES) and you could win! ucues.ucr.edu
  • Why should I participate in UCUES?
    • As a student, this is your opportunity to be heard! Share your experiences and opinions with UCR (and the whole UC system). 
    • You will directly improve the undergraduate experience for yourself and future students.

    Voluntary Participation: Please note that participation in this survey is entirely voluntary. Your decision, whether or not to participate in the survey, will not affect your grades or your relationship with UCR. You may choose to withdraw at any time and you may choose to skip questions that you do not wish to answer and still be eligible for prizes.

  • When can I take the survey?

    UCUES is open from Tuesday, April 12th through June 10th, 2022.

    Since prize drawings are held throughout the survey, the sooner you complete the survey, the better your chances are of winning a prize.

  • Who is eligible to participate?

    All undergraduates who are at least 18 years old by 4/12/22 and enrolled in Spring quarter classes are eligible to participate.

    Participation in this survey is entirely voluntary. Your decision, whether or not to participate in the survey, will not affect your grades or your relationship with UCR. You may choose to withdraw at any time and you may choose to skip questions that you do not wish to answer and still be eligible for prizes.

  • Do I need to take the entire survey in one sitting?

    No, UCUES will save your progress as you go so you can leave and return at any time (before UCUES closes on June 10th).

    UCUES takes approximately 30 minutes to complete and is easier to complete on a PC or tablet than on a mobile phone, so if you're not able to finish the survey in one sitting, you can return later by logging on to the same link here using your NetID and password.

  • Is UCUES accessible for students with disabilities?
    • UCUES is hosted on the Qualtrics survey platform. If you are using screen reading software (e.g., JAWS), please use table navigation. You will need to login to UCUES using your UCR NetID and password at this link: http://ucal.us/ucuesucr.
    • We recommend that you use a computer/laptop or tablet device to take the survey. Please do not take the survey on your phone –the questions are not formatted to display properly on a phone.
    • UCUES takes approximately 30 minutes to complete on average. Note that you do not have to complete the survey in one sitting; your responses will be saved as you progress.
    • If you have difficulty accessing the survey, email ucues@ucr.edu. You are also encouraged to contact the UC Riverside Student Disability Resource Center – email: sdrc@ucr.edu or call: 951-827-3861 – for confidential assistance.
  • What if I haven't received my UCUES email invitation?

    Check your spam or junk mail folders: UC Riverside students will be sent an initial UCUES email from Vice Chancellor Brian Haynes, as well as reminders from various UC Riverside leaders on campus. These messages will be sent using Qualtrics and have been approved by the senders and are not spam. If you have not received any emails about UCUES, check your Spam or Junk Mail folders to see if they landed there. Some email systems do not recognize the survey platform, Qualtrics. Also you must be at least 18 years old by April 12th and enrolled in Spring quarter classes to be eligible to participate. If you still haven't received an invitation, contact UCUES@ucr.edu or take the survey here: http://ucal.us/ucuesucr 

  • What topics does UCUES ask about?
    This year's survey has three areas:


     I. Your Academic Experience, Campus Life Experience, Future Plans, and Basic Needs

    II. Your Background and Personal Characteristics

    III. Questions of Special Interest to UC Riverside: Health, Well-being & Safety

  • Does UCUES ask any personal, sensitive, or possibly upsetting questions?

    UCUES contains questions about a variety of topics including background personal information about you. UCUES also includes general questions about sexual harassment and misconduct on campus. Since these questions have all been reviewed by UC Office of the President and additional relevant departments across the UC system, it is unlikely that these questions will be particularly upsetting, triggering, or make you feel uncomfortable in any way. However, that is always a possibility so if you do become distressed or upset when taking the survey, please contact Counseling & Psychological Services, Title IX Office, or see the Dean of Students website with additional resources available during crisis.

    Please skip any questions that you are uncomfortable answering. Your answers will save automatically so you are able to take a break from the survey and return to it later if needed. Please note that the responses to the survey may not be reviewed immediately and this is not intended to be a campus reporting tool.

     

    For Counseling and Psychological services, please find additional information below:

    Counseling & Psychological Services (CAPS)

    Veitch Student Center, North Wing

    Phone: 951-827-5531

    Website: https://counseling.ucr.edu/

  • How will UCUES protect my privacy?

    UCUES survey administration staff from UCR and from UC Office of the President go to great lengths to ensure your privacy is as protected as possible.

    Your personal information, limited to your name and email address, is used strictly for sending survey invitation and reminder messages. Such information is only accessible by survey administration staff. After the survey is closed, your name and email address will be deleted from all survey datasets. Your student ID will be used to match survey responses against other data such as, but not limited to, your demographics, enrollment records, graduation data, applicant data, and post-baccalaureate data. This data is used for analysis and reporting.

    Please be assured that your responses will be kept confidential and the results of the study will be reported only as aggregate (group level) data. Any identifiable information that is obtained in connection with this study will remain confidential. When this information is stored on third party secure platforms and secure file transfer suppliers, confidentiality will be maintained and your privacy protected according to the University of California privacy and security policies. This information will only be disclosed when required by law. All data used in public reporting will be reviewed to ensure that your identity cannot be ascertained. Information will be retained in compliance with UC’s Record Retention Schedule https://recordsretention.ucop.edu/.

    What if I disclose sexual harassment or sexual violence against students in one of my survey responses?

    Please keep in mind that University policy requires all reports of sexual harassment and sexual violence against students to be forwarded to the Title IX office. Students who disclose that they experienced sexual harassment or sexual violence may be contacted by the Title IX office with information about reporting options and support services available to them.

    Please note that the responses to the survey may not be reviewed immediately and this is not intended to be a campus reporting tool.

    If any of your responses concern matters in need of immediate action or disclose dangerous situations, you should immediately report those matters to the appropriate authorities. If you need immediate assistance, please visit UCR's Dean of Students website which lists select student services on campus.

  • Can I see the results of the survey?

    Yes, past UCUES results for UCR can be found here.

    The full results for all UC campuses are available here.

    When this year's results are ready, these sites will be updated to include the latest findings.

  • Who do I contact if I have more questions?